StilbaaiOnline Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.stilbaaionline.co.za (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the individual pages or products you view, what websites or search terms referred you to the Site, and details about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using:

• Log files – record actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

Comments

When visitors leave comments on the Site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help detect spam. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar Privacy Policy is available here: https://automattic.com/privacy/. After approval, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the Site, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the Site.

Contact Forms

We collect the information you provide when you fill in and submit a form on the Site.

Cookies

• If you leave a comment, you may opt in to save your name, email, and website in cookies for your convenience. These last for one year.

• When you log in, we set cookies to save your login information and screen display preferences. Login cookies last two days; screen option cookies last one year. Selecting “Remember Me” will keep your login for two weeks. Logging out removes these cookies.

• If you edit or publish an article, an additional cookie is saved in your browser. It contains no personal data and simply indicates the post ID of the article you edited. It expires after one day.

Embedded Content from Other Websites

Articles on the Site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if the visitor had visited the other site directly. These websites may collect data, use cookies, embed third-party tracking, and monitor your interaction with the embedded content.

How We Use Your Personal Information

We use Order Information to:

• Fulfill orders placed through the Site (including processing payments, arranging shipping, and providing invoices/order confirmations).

• Communicate with you.

• Screen orders for potential risk or fraud.

• Provide information or advertising related to our products or services, in line with your preferences.

We use Device Information to help us screen for risk and fraud (especially your IP address) and more generally to improve and optimize our Site (e.g., by analyzing browsing behavior and assessing the success of marketing campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example, we use Google Analytics to understand how customers use the Site. Learn more about Google’s use of Personal Information here: Google Privacy Policy. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, respond to subpoenas or lawful requests for information, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that we believe may interest you. For more information about targeted advertising, visit the Network Advertising Initiative’s educational page.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Data Retention

We retain Order Information for our records unless and until you ask us to delete it.

• Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.

• For registered users, we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except usernames). Site administrators can also view and edit this information.

Your Rights

If you have an account or have left comments on the Site, you may request an exported file of the personal data we hold about you, including any data you provided. You may also request that we delete your personal data, except for data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us:
📧 info@stilbaaionline.co.za
📍 1 Ebenhaeser Crescent, Stilbaai-Wes, WC, 6674, South Africa

If you have questions or need more information please don’t hesitate to contact us, StilbaaiOnline at your service!